Contact Us
Talk to Lumivex
Got a question, an idea, or a design you'd love to see made? We'd love to hear from you.
✦ Support Email
We respond to every email within 12 hours, 7 days a week.
✦ Business Inquiries
For wholesale, collaborations, or press opportunities:
✦ Response Times
- Order questions: within 12 hours
- Returns & refunds: within 24 hours
- Wholesale / partnerships: within 48 hours
✦ Before You Reach Out
Many common questions are already answered on these pages:
- FAQ — product, setup, and general questions
- Shipping Policy — delivery times and tracking
- Refund Policy — returns and refunds
- Track Your Order — real-time order status
✦ Stay Connected
Follow us for new drops, behind-the-scenes, and exclusive offers:
- Instagram: @lumivex.space
- TikTok: @lumivex.space1
- YouTube: @lumivex.space1